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In Winning the Auto Lending Race, What’s Next?

You may have heard the expression, “to the victor go the spoils.” Interestingly, this phrase did not originate in some centuries-old prose or novel. As eloquent as it seems, it was actually believed to have been spoken by Senator William L Marcy in 1831, as he described the benefits that come upon winning the presidential…

The Time Is Now to Prioritize Technology for the Future

The Time Is Now to Prioritize Technology for the Future

With the economy improving, the unemployment rate being the lowest it has been in nine years, and consumer confidence building momentum, credit unions continue to experience steady member and loan growth, low delinquencies and charge offs. These are all very positive signs, but can foster a false sense of security if not careful.  History has…

Six Essential Steps for Passing Your Next NCUA Examination

Six Essential Steps for Passing Your Next NCUA Examination

You want to pass your next NCUA exam with flying colors, but not sure where to begin? Here are six important steps that your credit union needs to follow to ensure that you are ready for the examiners when they show up on your doorstep. Start Preparing Early One of the biggest mistakes that I encounter…

Ready or Not, Here Comes CECL

Ready or Not, Here Comes CECL

We’ve all heard it before, “Don’t put off until tomorrow, what you can do today.” This is easier said than done. It seems, more often than not, completing a presentation for our boss, and dare I say even filing our taxes, can easily become an afterthought. With the idea that we have days, months, and…

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Have you ever bought a new car and, like me, just hopped in and started driving without reading the owner’s manual to discover what features and options the vehicle had?  Months, and maybe years, go by without knowing you have some really cool features.  Or maybe, you have a feature you know about, but you…

Increasing Loan Portfolio Profitability is About More Than Reducing Losses

Increasing Loan Portfolio Profitability is About More Than Reducing Losses

In the book, “Seeing What Others Don’t: The Remarkable Ways We Gain Insights,” author Gary Klein points out that many organizations focus on reducing errors to increase performance, but few focus on new insights.  His argument is that true performance improvement requires the opportunity for both.  As consumer lending continues to be highly competitive for…