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Increasing Loan Portfolio Profitability is About More Than Reducing Losses

Increasing Loan Portfolio Profitability is About More Than Reducing Losses

In the book, “Seeing What Others Don’t: The Remarkable Ways We Gain Insights,” author Gary Klein points out that many organizations focus on reducing errors to increase performance, but few focus on new insights.  His argument is that true performance improvement requires the opportunity for both.  As consumer lending continues to be highly competitive for…