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The Prospects of Change

The Prospects of Change

This is graduation season. Over the past two weekends, I’m proud to have had the opportunity to celebrate college graduations for my youngest two daughters.  It has certainly been hectic, as these graduations were at two different schools — in two different states, but it is truly a blessing to know that I have completed…

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Embracing Technology to Assess Risk and Improve Your Competitive Edge

Have you ever bought a new car and, like me, just hopped in and started driving without reading the owner’s manual to discover what features and options the vehicle had?  Months, and maybe years, go by without knowing you have some really cool features.  Or maybe, you have a feature you know about, but you…

Keys to Upping the Ante on the Competition Revealed at “Drive”

To gain an upper-hand in today’s ultra-competitive lending marketplace, credit unions need to embrace (and implement) new strategies and solutions that effectively engage members and improve loyalty, drive member loans, better manage risk, and ultimately grow portfolios. At CU Direct’s recent Drive ’15 Conference, credit unions had an opportunity to discover how to “up the…

Disparate Impact: Why It’s More Than Just a Regulatory Issue

There has been a lot of discussion over the last couple of years regarding Disparate Impact and Fair Lending Testing, specifically in regard to the NCUA requiring credit unions to prove they are not treating members differently based upon being a member of one of the protected classes. Intentional or inadvertent disparate impact is basically…

Capitalizing on Business Intel & Portfolio Management For Loan Growth

Capitalizing on Business Intel & Portfolio Management For Loan Growth

Over the last 18 months, credit unions have experienced healthy loan growth, and have seen loss and delinquency ratios decline.  Is it because credit unions are doing a better job of lending than prior to the recession?  One could argue that these simple metrics, while quite popular, do not tell the entire story.  So, before…