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CUDL Complete Helps Patelco Navigate Processing Hurdles After Robust Indirect Volume Growth

CUDL Complete Helps Patelco Navigate Processing Hurdles After Robust Indirect Volume Growth

The $7 billion Patelco Credit Union set lofty growth goals for its indirect auto lending program in 2017. With the help of an aggressive rate strategy, the credit unionís indirect team delivered. As of Dec. 31, 2017, the Pleasanton, Calif.-based credit union had grown its total indirect loans outstanding by 65%, to $730 million from…

Consumer LOS Upgrade Generates Big Gains for CU in Niche Markets

Consumer LOS Upgrade Generates Big Gains for CU in Niche Markets

Credit unions are coming full circle in the current business climate that favors those who drill deep into niche markets, rather than casting a wide but shallow net. Technology has enabled businesses to locate ideal customers, reach them where they live, and speak their language. Thatís good news for credit unions like the $260 million…

Lending 360 Upgrades Southwest Airlines FCUís Lending Experience to First Class

New technology systems always make at least some employees feel apprehensive. Thatís understandable; most people donít like change. The $555 million Southwest Airlines FCU kept this in mind as it prepared to launch the Lending 360 loan origination system (LOS) two years ago. To minimize that fear, the Dallas-based credit union had its lending staff…

How Excellence in Dealer Engagement Led BECU To a Record-Breaking Year

How Excellence in Dealer Engagement Led BECU To a Record-Breaking Year

As credit unions continue to increase their presence in the auto lending marketplace, dealer engagement only becomes more essential. A good working relationship with dealers, coupled with lending technology can increase opportunity for funding auto loans, which improves the credit unionís market presence and deepens their loan portfolio. CU Direct spoke to Boeing Employees Credit…

For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth

For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth

When CEO Robert Einstein decided to implement a new loan origination system at UMe Federal Credit Union, all he was looking for was an LOS that would upgrade his online loan application process to include instant decisioning. He got it. But he also received so much more. The $215 million Burbank, California-based credit union now…

Credit Union Auto Lending Revs-Up

Credit Union Auto Lending Revs-Up

Credit unions have been gaining auto lending market share for a few years, and 2017 not only continued this trend but proved to be an especially good year. Credit unions market strength is reinforced by the 11.3% year-over-year auto loan growth they experienced in 2017, expanding their market share in both new and used car…

Lending Data & the Credit Union Mandate

Lending Data & the Credit Union Mandate

The very first provision of the Federal Credit Union Act declares that, in addition to promoting thrift, credit unions exist to create a source of credit for members to be used for provident or productive purposes. The lending department is key to credit unions fulfilling this mandate. Your credit unionís loan products help members build…

The Prospects of Change

The Prospects of Change

This is graduation season. Over the past two weekends, Iím proud to have had the opportunity to celebrate college graduations for my youngest two daughters.† It has certainly been hectic, as these graduations were at two different schools — in two different states, but it is truly a blessing to know that I have completed…

Strength in Numbers:  Credit Unions Continue to Make Their Mark in the Auto Lending Arena

Strength in Numbers: Credit Unions Continue to Make Their Mark in the Auto Lending Arena

Published in Auto Lending

Credit unions continue to show their strength in the auto lending marketplace in 2016. With new car sales up 3%, 2016 is looking much like 2015 — a record year for the auto industry (with 17.5 million new vehicles sold) — with about 17.7 million projected new auto sales units by years end. Credit unions…