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How LOS Efficiency Helped Elevate Trailhead CU to New Heights

How LOS Efficiency Helped Elevate Trailhead CU to New Heights

When Justin Olson joined Trailhead Credit Union in 2013 as vice president of member services, the credit union was facing an uphill climb. With a loan-to-share ratio of just 59 percent and on a steady monthly decline, the $120M credit union was originating around $1 million per month in 2013. That wasn’t enough to improve…

Getting the Most Out of Your Decision Engine Technology

Getting the Most Out of Your Decision Engine Technology

May is an awkward month. It’s as if it is not sure exactly what it wants to be.  Some days in May are more like April; some are more like June.  Perhaps that is where we got the word “May”-be?  But, one thing that is certain about May is that it is the month of…