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Lending 360 Upgrades Southwest Airlines FCUís Lending Experience to First Class

New technology systems always make at least some employees feel apprehensive. Thatís understandable; most people donít like change. The $555 million Southwest Airlines FCU kept this in mind as it prepared to launch the Lending 360 loan origination system (LOS) two years ago. To minimize that fear, the Dallas-based credit union had its lending staff…